Shipping and Returns
Shipping
We know that shipping costs can sometimes feel like the hidden extra no one looks forward to. At Estonian Designs AU, we’ve done our best to keep things simple, fair, and affordable — so you can focus on enjoying beautiful pieces of Estonian culture rather than worrying about postage.
All of our products ship directly from Australia, carefully packed and sent with love.
📦 Our Shipping Rates
- $5 Flat Rate – for our lightest treasures like stickers and bumper stickers.
- $15 Flat Rate – for all other orders under $200.
- Free Shipping – when you spend $200 or more (our gift to you for supporting small business!).
🌏 International Orders
At the moment, we officially ship within Australia only. But we know Estonian hearts are scattered across the world. If you live overseas and would like to bring a piece of home to you, please contact us here with the products you’d like, and we’ll provide a personalised shipping quote.
Refunds & Returns
At Estonian Designs AU, each item is created with care, many of them made to order just for you. Because of this, we are unable to accept returns for change of mind. We hope you understand that, as a small business, this helps us keep costs fair and sustainable.
That said, we want you to feel completely confident when you shop with us. If your item arrives damaged, faulty, or not as described, please reach out to us at info@estoniandesignsau.com within 14 days of receiving your order, and we’ll work with you to make it right.
What happens next:
- We may ask for a photo of the product and packaging to help us understand the issue.
- If eligible, we will offer a replacement or refund depending on the situation.
- Refunds will be processed back to your original payment method once approved.
✨ Our goal is for you to love your piece of Estonian culture from the moment it arrives. If something isn’t right, please contact us — we’ll take care of you.